Mindy Ng
Data Scientist
I turn ambiguous business questions into decisions that move the metric.
I'm Mindy, a data scientist on the Data & Analytics team. I start from the customer's pain point, run the experiment or build the model, and translate the result into a call stakeholders can act on. Lately I also study how to evaluate whether LLMs respond safely.
Where I can help
Growth & experimentation
Experiment design, price elasticity, churn and lifetime-value modeling that tie analysis to revenue and retention.
Customer & product analytics
User journeys, success metrics, funnels and dashboards that show a team where to focus next.
LLM evaluation & AI safety
NLP, LLM-as-judge evaluation and interpretability research on harmful model behavior in mental health contexts.
Selected work
All writing →